How to handle conflict with Co-workers

Conflict resolution is the most desired skill but patience & research are the requisites for the same. Employees shall be well aware of approaching each other and ways to address conflict with co-worker.

Steps:

Keep the issue to yourself:

If the issue is only between you and your colleague, the utmost important tip shall be to not discuss the same with anyone else unless it is discussed between you both. In case you need any suggestion or support, reach out to any family member, friend or your manager.

Do not postpone to address the issue:

Some internal problems between employees are initiated as minor issues and in case they are delayed that can lead to discomfort. Once the issue is confirmed make sure you discuss it with the co-worker as soon as possible. Addressing the issue can be the best solution and in case any sudden issue arises, its better to calm down and then discuss.

Have positive outlook:

You should stay positive in case of any disagreement at work place. This can help you maintain good level of productivity and reduces the stress level. Even if the issue is affecting you drastically there is always a way to simple resolution.

Discuss it personally:

Always remember that face to face conversation is always helpful. It is the best way to convey emotion and avoid confusion. You can approach via email and this seems to be the other alternative and is less likely to lead to resolution.

Talk Calmly:  

People generally gets emotional in case of disagreement, but keeping calm is always the best option. It maintains your reputation as an employee. At the same time, it prevents you from being aggressive and defensive.

Get straight to the point:

Whenever you are trying to resolve the issue, try to take the direct approach immediately by letting them know what you want. Best will be to analyse the problem beforehand and explain the situation along with your own point of view. Confrontation can be uncomfortable but this maximises the chances of resolving the issue.

Find things you can mutually agree on: 

Simply stating what you consider to  be wrong regarding your colleague’s approach may make them defensive and offensive which may lead to more misunderstanding instead of quick resolution. If any argument comes up, remember to assure your client that you are on their side and you too are passionate for the project and team to succeed.

Respect others opinion: 

Always remember that issue which is creating any hindrance may have a different side which currently you are not seeing. Put an effort to understand what your co worker has to say after an argument and ask him or her the motives behind the particular actions.

Conclude Amicably:

Try to reach such a solution which is equally good for both parties. Working together is a long term agreement if you agree or disagree. You shall cooperate with each other for healthy.

Think before involving Third Party:

Most interoffice conflicts can be resolved by involving Third Parties but there is always a right time and situation to involve any other person. Other team members can provide feedback on when and how to resolve the issue keeping in mind the good of the team. Still if any co worker harasses you, reach out to the management or HR department.

Lead India has a panel of counsellors who can help you with counselling sessions and being mediators can crave healthy solutions for you and your team.