Can I file a case if no refund policy exists?
I paid ₹5000 for my online training and decided to cancel within a day. I didn’t sign any refund policy, but they mentioned a no-refund policy through message. Can I file a case in consumer court?
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Advocate By LEAD INDIA
Answered: 27 Feb 2025
If no refund policy was signed, and the company refuses to refund, you may file a complaint in consumer court under the Consumer Protection Act. You can claim a refund for the service you did not avail, provided the transaction was within a reasonable time and your cancellation was immediate. For further legal assistance contact us on our helpline number.
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