What can I do if a showroom refuses my refund?

I paid the full amount for accessories to a showroom employee, but he sent me his QR code. Now, the showroom is denying responsibility, and the employee is refusing to return my money. He has also been fired from the showroom.

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Advocate By LEAD INDIA Answered: 04 Apr 2025

If you paid for accessories but did not receive them, first try resolving the issue directly with the showroom. If not then you can file a consumer complaint with the local authority or consider small claims court. A legal notice can also be sent to demand your money back before taking further action. For further legal assistance contact us on our helpline number.
 

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