My Credit Card - Fraudulent transactions- Reg.,

On 16.11.2022 four fraudulent transactions happening without OTP sharing in my credit card. Immediately (16.11.2022) informed customer care helpdesk and raised dispute form. Bank side they send mail to me it is OTP sharing so pay the amount Rs. ------------------Credit Card amount and they advised me follow-up to law enforcement authorities. In meantime, I have already filed Cyber Crime & Banking Ombudsman of RBI. The details given below: 1. CSR No. 222/2022 dated 24.11.2022 in Cyber Crime Police Station, Ariyalur District, Tamil Nadu 621 704. 2. CNo. N+91-8800788535 dated 15.12.2022 Banking Ombudsman of Reserve Bank of India, If possible to file Consumer Court forum or what I do? tell me.................. Your valuable advice is required to proceed further............. Thanks & Regards RM. Adaikalavan Cell +91-8800788535

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Advocate By LEAD INDIA Answered: 02 Feb 2023

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