Can I exchange or get cashback for unopened medical product?

Is there any right or option to get cashback or exchange a medical product which is not even open.? And bad response from the service providers too. The product was nebulizer mask for kid.

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Advocate By LEAD INDIA Answered: 09 Nov 2024

Sir, in India, the return or exchange policy for medical product like nebulizer masks typically depends on the seller's specific terms and conditions .If the product is found to be defective then you may have the right to seek a replacement or refund but if they did not respond to it then you may consider filing a complaint in consumer forum. For further legal assistance contact us on our helpline number.

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