How can I get my refund money?

Hi, our Supplier (B2B) is not able to carry out delivery of a certain number of products invoiced due to external factors beyond his control. Therefore, I requested to refund of the outstanding bill amount and he agreed. However, it has been months and he has not processed the refund. What can I do?

2 Answers
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Ayantika Mondal
Advocate Ayantika Mondal Answered: 30 Oct 2024

You can send an email to the supplier authority and ask them to refund the outstanding bill amount which was first agreed by the Suppliers.

Admin
Advocate By LEAD INDIA Answered: 03 Oct 2023

Send a reminder email or letter. Clearly state the agreement and the date on which the refund was supposed to be processed. Request a specific date by which you expect to receive the refund. Call the supplier and speak to a manager. Explain the situation and request a refund. Be polite but firm. Contact us for further enquiry.

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