How can I resolve a price difference issue with online shopping company?
What can I do now because I ordered a parcel on Amazon, but it was returned due to the delivery man's fault. They promised me that if I placed a new order, they would pay me the price difference (due to price increase) after the return window closed. However, now they have declined, saying that it's not their policy. This is all recorded in the Amazon customer care chat.
In addressing your concern on the Amazon order, collect all evidence, such as the record of the promise made in the chat records. Again, contact Amazon customer service and reference this previous chat while clearly stating your case. In case they still deny honor and commit it through official channels of complaints or social media for higher visibility. If necessary, you can file a complaint with a consumer protection agency, citing misleading practices. Document everything to strengthen your position in any further disputes.
Sir, you should visit the amazon customer support and try to resolve the matter in an amicable manner and if they did not respond it then you may consider filing a complaint to consumer protection agencies. It is advised to consult an exert lawyer who will assist you with the best course of action. For further legal assistance contact us on our helpline number.
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