What can be done if I received a fake product from Myntra?

I ordered boxers from Myntra as it was showing pack of three boxers as heading but in description of the product it was written pack of 2, as I did not see the description and ordered it by seeing only the heading I got only 2 boxers. I had a chat with customer care he told me return policy is not applicable for the product so they cannot do any thing unless the product is damaged or it is a wrong product. what can I do now I ordered it considering three boxers for 929 Rs but its 2 boxers it is very expensive for me now. I want to return it.

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Advocate By LEAD INDIA Answered: 21 Nov 2023

Even though the return policy may not explicitly state that you can return the product due to a misleading product description, you can still reach out to Myntra's customer service and explain the situation. They may be willing to make an exception and allow you to return the product for a full refund. for further enquiry Contact us on helpline number.

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