What can I do against if a hotel refuses to give me a room if I have a confirmed booking?

I made a booking for a Sharjah Hotel through Makemytrip as per the deal offered by the website. Now, the hotel is denying the same claiming it to be a system error and Makemytrip is asking me to cancel the booking as the hotel has denied the booking. Please advice.

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Advocate By LEAD INDIA Answered: 14 Sep 2023

If you are unable to resolve the issue, you may want to file a complaint with the relevant authorities. Consumer Protection Department is a good place to start. Contact us for further enquiry.

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