What can I do If a business refuses to refund me even if they didn’t have a no refund policy sign in their store, nor online?
Can a legal action be taken against a clothing boutique for not mentioning terms and conditions or refund policy? They refused refund on order cancellation.
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Advocate By LEAD INDIA
Answered: 04 Nov 2023
Yes, legal action can be taken against a clothing boutique for not mentioning terms and conditions or refund policy, Consumer Protection Act, 1986, protects the rights and interests of consumers. Under this Act, consumers have the right to know the terms and conditions of a sale before they make a purchase. For further enquiry Contact us on helpline number.
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