Unregistered Society dictatorship decision

We are staying in unregistered society in VIP-Kaikhali, Kolkata. Our complex committee are forcing us to use Mygate app for vendors & visitors otherwise they will not allow any vendors to deliver food / products at our doorstep and every time we have to come down to complex entrance gate to collect food / products ordered online. However we are not ready to use this app in lieu of online data theft / fraud done by these third party apps. Usage of Mygate app is decided in GB meeting on 28-05-2023 in presence of only 14 out of 114 members. Also in minutes of the meeting, usage of this Mygate app was not mentioned as Mandatory. However on 05-09-2023 suddenly society security has stopped our food delivery at complex entrance gate with instructions from Secretary & Asst. Secretary present at complex entrance gate and called us to collect food item from entrance gate today onwards as we do not have this Mygate app. Kindly guide us how to tackle this situation

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Advocate By LEAD INDIA Answered: 10 Sep 2023

you can try to talk to the committee members and explain your concerns about the app. You can also ask them to hold another GB meeting to discuss the issue. If you are unable to reach an agreement with the committee, You can file a complaint with the Consumer Protection Act, 2019. This Act protects the rights of consumers against unfair trade practices. You can argue that the committee is engaging in unfair trade practices by forcing you to use a third-party app that you do not want to use. Contact us for further enquiry.

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