Protect Your Consumer Rights

A consumer is an individual who buys goods or services for his personal use from a seller, but sometimes the consumer is cheated by seller by performing unfair trade practiced. The consumer law has been enforced to protect the consumer from such unethical and illegal acts. In India consumer law is governed by the Consumer Protection Act, 1986 which has provided various set of rules and regulations to safeguard the rights of consumers. The consumer can be a victim of various tactics performed by seller. The several aspects of consumer law are:

Consumer rights and protection:

The Consumer Protection Act, 2009 has defined six rights of consumer to be protected from exploitation by the seller. These rights ensures that the good and services should meet safety standard and consumer are free from harm. The main motive of consumer protection is to create a fair market place where business runs transparently and responsibly.

Contract and sales:

The contract made between consumer and seller or business should be clear, fair and transparent. There should be no hidden facts and unfair clauses in contract which leads to exploitation of consumer. Moreover, consumer should be provided guarantee and warranty, to ensure the product they purchased is of good quality. In case of defective product, the consumer should have right to get repair or replace the product.

Consumer privacy:

When a consumer interacts with any business, sometimes he has to provide personal and financial information to the business. So, the consumer privacy laws ensure that business must protect your personal and financial information to prevent unauthorized use of information. The business is held accountable if data security is breached.

Consumer court issues:

In India, the consumer court is special type of tribunals which resolves the issue related to buyer and seller disputes, conflicts and grievances. If the seller or manufacture has provided you the defective goods or poor services then you can seek remedy through these courts.

Dispute resolution and consumer redress:

When dispute arises between consumer and seller or business, then these disputes can be resolved through ADR mechanism, and if these mechanisms did not work then disputes are resolved through National Consumer Disputes Redressal Commission (NCDRC) and the State Consumer Disputes Redressal Commission.

Builder fraud:

When any builder or contractor performs an illegal act by providing bad services to consumers or performing any other illegal business practice, is known to be a builder fraud. It leads to financial and emotional loss of consumer, so he has right to take legal action against builder by filing a complaint in consumer forum. The consumer will be entitled to compensation and refunds for their loss.

Cheque bounce cases:

Cheque Bounce is also termed as dishonored cheque, in which bank returns the cheque due to insufficient fund, or any other reason. In case if consumer encounters this challenge, then he has a right to take legal action by sending a legal notice or filing a case in court of law.

Money recovery:

The consumer often faces the challenges related to money recovery. It can be unpaid debts or outstanding debts, when a person fails to make payment to the consumers. In such situation consumer can send legal notice to debtor and if debtor did not comply with legal notice then, you can file a civil suit for money recovery in court of law

Apart from these, the consumer may deals with the challenge relates to consumer debt and credit, e - commerce and online transaction, and false advertising. Each factor requires a thorough analysis and an expert legal assistance to navigate the complexities of issues related to consumer law. Lead India Law ensures best course of action and provide a lawyer who will resolve the consumer related matter in efficient and effective way.