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Sir, my Jupiter Federal Bank account has been frozen by the cybercrime authorities. I had withdrawn money from a gaming website, but I do not have any balance in that account. How can I get my account unfrozen?
If your Jupiter Federal Bank account has been frozen due to a cybercrime complaint, first ask the bank in writing for the reason for the freeze, complaint/FIR number, and details of the investigating authority. Contact the concerned cybercrime police officer and provide your identity documents and transaction records. If no unlawful amount is involved, request unfreezing or limitation of the freeze to the disputed amount. If the issue remains unresolved, consult a cybercrime lawyer and seek appropriate relief from the competent court. For further legal assistance contact us on our helpline number.