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I worked as a CSP operator and used my bank account to process customer transactions. The Income Tax Department wrongly treated cash withdrawals of ₹1,11,53,600 as my personal income and passed an ex-parte assessment order on 6 March 2023. Between March 2022 and January 2023, the Department issued several notices, but I did not receive them at my physical address. I received only one email in 2022. Due to my limited education and digital literacy, I did not check the Income Tax portal and was unaware of the proceedings. On 5 September 2026, my CA informed me about the notices available on the portal. I logged in and discovered the previous orders. On 8 September 2026, I received my first recovery communication regarding the outstanding demand. The Department treated ₹1.11 crore as unexplained income and raised a tax demand of ₹80,20,046, along with penalties of ₹6,69,216 and ₹20,000. I am now facing a total demand of approximately ₹86.89 lakh because I unknowingly missed the opportunity to establish that these were CSP business transactions and not my personal income.
You should immediately consult an experienced tax lawyer or CA. Collect the assessment order, notices, recovery communication, bank statements, CSP transaction records, customer transaction details, and other documents showing that the withdrawals were related to CSP business. Since you became aware of the orders only in September 2026, your lawyer can examine the available appeal, delay-condonation, revision, and recovery-stay remedies and take appropriate action. For further legal assistance contact us on our helpline number.